The European Commission previously provided an Online Dispute Resolution (ODR) platform. However, this platform was permanently discontinued on 20 July 2025.
Generation Hope is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
If you have any questions, complaints, or concerns, you may contact us directly at any time:
Generation Hope
Email: info@generationhope.org
Website: www.generationhope.org
We are committed to resolving any disagreements amicably through direct communication with our users, members, donors, supporters, and business partners whenever possible.
Notice Pursuant to Section 36 of the German Consumer Dispute Resolution Act (VSBG)
Generation Hope does not participate in dispute resolution proceedings before a consumer arbitration board and is not legally obligated to do so.